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Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, our return policy makes it simple:

  • Return Period: Items may be returned within 14 days of delivery.

  • Condition: Products must be unused, in their original packaging, and in resalable condition.

  • Non-Returnable Items: Customized or opened products (such as used salts or unsealed frames) cannot be returned.

  • Process: To initiate a return, please contact our support team with your order number. Once approved, we will provide return instructions.

  • Refunds: Refunds will be processed to your original payment method within 7–10 business days after we receive the returned item.

  • Exchange: If you wish to exchange an item, please mention it while requesting the return.